www.mataka

www.mataka App support

Contact
+91 6106828010

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The www.mataka:

Q1: How to log in after installing the www.mataka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once logged in, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app from the app store. This should allow you to log in and play the updated app smoothly.

Most Asked Questions Related To Withdraw In The www.mataka:

Q1: What is the minimum withdrawal amount in the www.mataka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming activities, not the bonus rewards. This means you can't withdraw the bonus amount as it's separate from your gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours, with most transactions completing within this timeframe. However, occasional delays in payment processing can result in a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings from gaming can only be used within the gaming platform, not withdrawn for personal use. Any winnings earned using the bonus amount can be withdrawn by the user. The bonus earnings itself cannot be withdrawn, only the winnings generated from it.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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